Applicant User Guide
This user guide includes product support articles for applicants.
Basic Features & Functionalities
- Cloudpermit header
- Cloudpermit dashboard
- Interactive map in the dashboard
- The "Task and Requests" section
- How to remove a task in the "Tasks and Request" section
Building| Creating applications
- Email notifications in the building permitting process
- How to create a pre-consultation request for a building permit process
- How to create a draft building permit application (users in Canada)
- How to sign and submit a building permit application
- How to complete the required application data for building application
Supplemental Building applications| Creating applications
Building| Managing application workspace & permits
- How to delete a draft building application from the Cloudpermit database
- How to request a withdrawal of the building application once submitted
- How to manually determine property location data in applications
- How to digitally sign the building permit before issuance
- How to create an application for an existing project
Searching for property location
Building| Change requests (forms & attachments)
Application-related reviews & change requests
Building| Inspections & occupancy permits
- How to create an inspection request, change its date and time, or cancel it
- How to request a partial occupancy permit
- How to find the inspection report PDF
- How to acknowledge the issued order in the application digitally
- How to be notified about recorded deficiencies or remarks during the inspection
Fees & Payments
Attachment Management
- How to upload attachments to the application and control/change the file visibility
- How to remove attachments from a draft application
- How to upload a new attachment version
- How to remove the visibility restriction on attachments
- How to find out whether your attachments have been accepted
Party invitations
- How to invite parties to an application
- How to accept or decline a party invitation
- How to resend a party invitation
- How to accept a party invitation without a Cloudpermit account
- How to define party role permissions
Messaging
Code Enforcement
Land Use Permits
- Land Use Permits Description
- Land Use Permit types in Cloudpermit
- How to create a conditional use permit application
- How to create a special use permit application
- How to create a zoning permit application
Planning| Pre-consultation
Planning| Creating & managing applications
- Planning application process phases
- Email notifications in the approval application process
- How to complete approval application (party roles, application data & attachments)
- How to sign off, upload and download an affidavit and submit the planning approval application
- How to be notified of an upfront approval application bill