How to withdraw an approval application under Submitted status

This tutorial shows how an applicant can withdraw an approval application after submitting it.

Step 1:
In the Application Workspace, go to the More Actions - drop-down menu. Open it by clicking the down-facing arrow on the right.
Step 2:
Select Withdraw Application from the drop-down list.

Step 3:
A confirmation dialog opens. Enter a reason for the withdrawal (mandatory). Click Yes.
You have now successfully requested a withdrawal from the local government authority.

You can still cancel the application withdrawal request by clicking the Cancel Withdrawal- button.
A confirmation dialog opens. Click Yes.

The withdrawal request has now been canceled, and the application returned to the process.
The approval application that you wish to withdraw appears now in Withdrawal Requested status in your workspace.

Once the local government authority has accepted it, you will get an email notification about it.

The approval application remains in Withdrawn status in your workspace, and it will not be processed further.

If you go to the Application Workspace of the respective application, there are the details given during the request made. 

All the parties involved have received an email notification about the application withdrawal.

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