When working on your application in Cloudpermit, you might encounter situations where additional reviews by a qualified reviewer lead to the need for changes in your application. Here's how to effectively address and respond to these change requests.
Notification of Change Request
- Email Notification: If enabled, you'll receive an email alerting you to the change request. Click "Open application" to proceed.
- Dashboard Notification: A notification will also appear in the "Tasks and Requests" section of your dashboard.
Accessing and Making Changes to the Form
- Enter the Application Workspace: Follow the link from your email or dashboard notification to access your application workspace.
- View the Change Request: The description of the change request is displayed prominently. For additional information or clarification, use the "Direct message" link to contact the reviewer directly.
- Completing the Form: After making the necessary changes, click "Changes Made" to lock the form and prevent further edits.
Confirming and Submitting Your Changes - Confirm Your Changes: Navigate back to the workspace and confirm your changes by clicking "Back to Workspace."
- Submit for Review: Mark your application as "Done" to send it back to the reviewer for further review.
Completion of Review
Review Process: The application status will change to "In Review." If approved, the process moves forward. If further changes are needed, a new change request will be issued, reverting the application status to "Changes Required."
When your application requires further review, such as architectural or zoning plan reviews, you might receive a change request from a qualified reviewer to add new attachment types to your application. Here's how to navigate this process:
Receiving and Accessing Change Requests
- Notification: You'll be alerted to change requests via email (if notifications are enabled) and in the "Tasks and Requests" section of your dashboard.
- Accessing the Request: Click the arrow at the end of the change request row in "Tasks and Requests" to view the request in your application workspace.
Understanding and Acting on the Request
- Review Request Details: Under "Review Result," you'll find the description of the change request. If you have questions, click "Direct message" to communicate with the reviewer.
- Locating Required Attachments: Scroll to the "Attachments" section, where a red icon indicates action is needed. The "Required attachments" section lists the new types of attachments you need to upload.
Uploading New Attachments - Uploading: Click "click here" or drag the file to the drag-and-drop zone to upload the required attachment type.
Confirmation: A green line next to the attachment type indicates successful upload. Expand the section to view the uploaded document.
Finalizing Your Submission
- Mark as Done: After uploading the necessary attachments, click "Mark as Done" to submit the changes for review.
Review Process: The status of your application changes to "In Review," awaiting the reviewer's approval. 
