How to set the closed by-law enforcement case back to active

The by-law enforcement case can be set back to active after closing it. It happens in the By-law enforcement case workspace.

This article describes how to set the by-law enforcement case back to active.  

  1. Find the closed by-law enforcement case by filtering it, for example, using the status (Closed) and specific category item.
  2. Select the case and click Open Workspace on the case card.
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  3. You will enter the By-law enforcement case workspace.
  4. Click Back to Active on the top right of the workspace view.
  5. Click Yes.
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  6. The selected by-law enforcement case is reopened, and you can start working on it.

 

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