How to reopen an inspection

The by-law enforcement inspection is passed and closed. Sometimes, municipal authorities may need to reopen completed inspections for some reason. All inspections are listed in the Inspection view of the By-law enforcement case workspace.

This article describes how to reopen an inspection.

  1. Navigate to the My today view from the Dashboard.
  2. Select the inspection in the Completed Visits section.
  3. Click View Inspection.
  4. Click Reopen Inspection in the Inspection view.
  5. Enter a reason for reopening the inspection (mandatory).
  6. Click Yes.
  7. The inspection is reopened.
  8. Click Start New Visit to conduct a field inspection.
  9. See more steps to conduct an inspection here.


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