How to dispatch by-law enforcement inspections

Municipality authorities have the Inspection section, including links to My Today and Dispatching views on their Dashboard. The latter is visible only if authorities belong to the Dispatchers user group in their municipality. 

This article describes dispatching by-law enforcement inspection requests to available inspectors in the Dispatching view. 

Entering the Dispatching view. 

Scroll to Inspections in your Dashboard. Click the Dispatching link to enter the Dispatch inspections view.

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Working on the Dispatching view

All requested inspections appear in the Inspection request queue

Click and drag the selected inspection request and move it to the available inspector's column in the Available inspectors' view. The Available inspectors's view is divided into time slots: 8.00 a.m. -12.00 a.m. - 12.00 p.m. - 4.00 p.m.Graphical user interface

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Click the address link (blue) on the inspection request card to enter the By-law enforcement case workspace to which the inspection is planned.

The Events section in the By-law enforcement case workspace displays inspections planned or conducted for the case. Click the arrow on the right of the selected inspection to enter the inspection view for more details.

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