How to search for properties in the Complaint and new cases view

By-law enforcement officers can manage all citizen complaints in the Complaints and new case view in Cloudpermit. The view is accessible from the user Dashboard. 

The Complaints and new cases view includes the Search functionality to speed up working on complaints. The properties are displayed on an interactive map with the possibility to zoom in/out and use different layers on the map.

You can search for your properties in three ways:

  1. Using the property address
  2. Using the property roll number/PID/PIN
  3. Clicking and dragging on the map.

Using the property address

Type your property address in the text field. Cloudpermit populates you with a list of the best matches. Click on the desired address under Addresses.

The selected property appears as a pin on the map. If the property has complaints, they appear listed under Results. Also, a new complaint form automatically opens on the right.


Using the roll number/PID/PIN

Start typing the number in the text field. Cloudpermit populates you with a list of the best matches. Click on the desired property under Addresses.

The selected property appears as a pin on the map. If the property has complaints, they appear under Results. A new complaint form opens automatically on the right.

Click and drag on the map

Click and drag on the map to find your property.

Zoom in and out on the map using the toolbar icons on the left.

When you find a property, the pin appears on the map. Clicking it opens the complaint card on the right.


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