How to request a new code enforcement inspection for the failed inspection

This tutorial shows how to request a new code enforcement inspection for the failed violation inspection. All violation inspections must be passed before authorities can set the case closed. The inspection request happens in the Code Enforcement Case workspace.

  1. Scroll to Inspections and expand the section. 
  2. Select the failed inspection to which you wish to create a new inspection.
  3. Click Request inspection.
  4. Choose the Requested date* and Requested time slot* for your inspection from the drop-down menu lists.
  5. Click Create Inspection Request.
  6. You have now created a new inspection request for the failed inspection. It is unconfirmed. Once the Dispatcher has dispatched it to an available inspector, its status will change to Confirmed.
  7. You can modify the unconfirmed inspection, for example, change the requested date and time slot, or cancel the request.
  8. Click Modify Request (see the image above).
  9. Click Change Date.
  10. Select the new date and time slot from the drop-down menus. 
  11. Click Update and Close.
  12. Select the check box "I want to cancel this request" if you cancel your request.
  13. Give a reason for canceling the inspection (optional).
  14. Click Cancel Now and Close.
  15. The inspection request is now canceled from the case.

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