How to dispatch code enforcement inspections in the Dispatching view

Municipality authorities have the Inspection section, including links to My Today and Dispatching views on their Dashboard. The latter is visible only if authorities belong to the Dispatchers user group in their municipality. 

This tutorial will show how to dispatch code enforcement inspection requests to available inspectors in the Dispatching view. 

  1. Scroll to Inspections in your Dashboard. Click the Dispatching link to enter the Dispatch inspections view. 
  2. All requested inspections are in the Inspection request queue. Click and drag the inspection request to the available Inspector in the Available inspectors' view. The Available inspectors's view is divided into time slots: 8.00 a.m. -12.00 a.m. - 12.00 p.m. - 4.00 p.m.
  3. Click the inspection request card address to enter the Code Enforcement Case workspace to which the inspection is planned.
  4. The Events section in the Code Enforcement Case workspace shows all inspections planned or conducted for the case. Click the arrow on the right of the row to enter the inspection view.


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