How to add a comment for a topic in the approval request

This tutorial shows how stakeholders can add comments for topics within the approval request. The comments are visible to the applicant. The local government authority may also enable other stakeholders to leave comments in an approval request. The Conditions and Comments section becomes visible in the Circulation phase.

In the Application workspace, scroll down to the Conditions and Comments section and expand it by clicking once.
There may appear already a list of topics that are open for commenting on.
Choose the topic you want to comment on and click on Add Comment under the topic.
Enter the comment and select the receiver from the drop-down list under Assignee.

Once done, click on Add Comment.
The added comment appears now draft under the respective topic.
Note that the comment's status must be Open to be visible to an applicant.

To change the comment's status, go to the Status drop-down.
There are the following options available:
  • Draft (not visible to an applicant)
  • Open (visible to the applicant and all stakeholders)
  • Noted (the comment is duly noted)
  • Responded (respond has been added)
  • Cleared

Choose Open for the status.
The comment is now visible for the applicant and all stakeholders to comment on.

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