The user management view is used for adding new municipality roles, like inspectors, plan reviewers, or administrators in Cloudpermit. The roles are referred to as groups in Cloudpermit. A user can be part of one or more groups.
Cloudpermit has five (5) user groups.
|Administrator||The Administrator has access to Cloudpermit's' configuration functionalities, features, and all applications.|
This person can modify the functionality of Cloudpermit, including adding/deleting new/existing users, changing the working/non-working days and freeze time of the inspections, configuring the application reviews, and several other functionalities of Cloudpermit.
|Customer Service Representative (CSR)||The Customer Service Representative (CSR) has access to all applications and basic functionalities of Cloudpermit, mostly limited to the intake of applications.|
The CSR has access to application intake and existing applications.
However, CSR cannot conduct official application reviews and configure any functionality of Cloudpermit.
|Dispatcher||The Dispatcher has access to all applications. The Dispatchers work in the Dispatching section, where they dispatch requested inspections to available inspectors.|
|Inspector||The Inspector has access to all applications and the "Inspections" functionality, where inspections are conducted and recorded.|
Generally, this group is exclusively limited to official building inspectors.
The Inspectors can only configure the inspections component of Cloudpermit.
The Plans Reviewer has access to all Cloudpermit's applications.
The Plans Reviewer conducts the official review(s) of the plans/attachments of each application submitted to Cloudpermit.
The Plans Reviewer cannot configure any component of Cloudpermit.