User Management roles

The User Management dashboard can be used to add new inspectors, plans reviewers, administrators, and others to your municipality on Cloudpermit. The previously mentioned are referred to as groups on Cloudpermit, meaning that a user can be part of one or more groups. 

On Cloudpermit, there are five (5) groups in the User Management.

AdministratorThe administrator has access to all of Cloudpermit’s configuration functionalities, features, and all applications. This person can modify the functionality of Cloudpermit, including adding/deleting new/existing users, change the working/non-working days and freeze time of the inspections, configure the application reviews, and several other functionalities of Cloudpermit.
Customer Service Representative (CSR)The Customer Service Representative has access to all applications and basic functionalities of Cloudpermit, mostly limited to the intake of applications. The CSR has access to application intake and existing applications. However, CSR cannot conduct any official reviews of applications, and configure any functionality of Cloudpermit.
DispatcherThe dispatcher has access to all applications and Cloudpermit’s dispatching module, where inspections are confirmed and scheduled.
InspectorThe inspector has access to all applications and the Cloudpermit’s inspections functionality, where inspections are conducted and recorded. Generally, this group is exclusively limited to official building inspectors. The inspector can only configure the inspections component of Cloudpermit.
Plans reviewer

The plans reviewer has access to all Cloudpermit´s applications and conducts the official review(s) of the plans/attachments of each application submitted to Cloudpermit. 

The plans reviewer cannot configure any component of Cloudpermit.

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