How to deem the planning approval application complete

This tutorial shows how to deem the planning approval application complete after the Applicant has submitted it.

The approval application is in the "Submitted" status. The "Processing time" shows the timeframe you must deem the application to complete.

Check the following information provided by applicants:  

  • Parties to the application 
  • Application data

Usually, the approval bill will be added to the application during the initial check.

Go to the "Fees & Payments" section. Click "Add approval bill."

Select the fee item and the payer's name in a receipt by using the drop-down menus.

Click "Confirm bill."

After confirming your bill, it will be visible to the Payer, and you cannot modify it afterward.
The Applicant/Payer will receive an email notification with an invoice about the outstanding payment.

Click "Confirm bill." Success - Your bill is now confirmed.

Go to the "Attachments" section and review the attachments provided by the Applicant.

You have now done your initial checks for the application. Scroll up the view and click "Deem to complete."Success - You have now deemed your application complete. The approval is in the "Waiting for payment" until the Applicant has paid the bill.

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