This tutorial introduces how to use the Inspection Request Queue view for Dispatching.
|The Dispatching section locates on the top of the dashboard under Inspections.|
Click Dispatching to open it to the Inspection Request Queue view.
The expanded view comprises of four main components:
Drag-and-drop the request onto an available inspector by clicking the inspection request from the inspection request queue.
Drag the request onto an available inspector and drop it either in the 8:00 a.m-12:00 p.m or 12:00 p.m-4:00 p.m time slots.
Although an inspection request can be made for either of the two slots, dispatchers can confirm the request for either time slot.
You can also verify inspectors' qualification(s) by clicking the downward-facing arrow on the left side of their name in the Available inspectors to see what qualification(s) they have.