How to message

This tutorial walks you through using the Messaging feature on Cloudpermit. The Messaging serves all of your applications.



In your Dashboard, click Messages in the header.



You are navigating to the Message view.

On the left, there is a list of all applications you have created. The most recent application appears at the top of the list.

Each application is devoted to its message threads.

 
If you click the application on the left, it opens to the message workspace on the right.

The Public option is selected by default. You can collaborate with all stakeholders in this public message workspace.

The most recent message appears on the top of the right-side panel.

You can enter a new message at the bottom of the message thread by typing it in the text field and hitting the arrow to send it off.

You can reply to a message appearing on the top of the side panel by clicking Reply in the message field.

The Direct-option means that you can collaborate with the local government authority without others seeing the message thread.

Direct messages are intended for a specific person, and the recipient receives a note of the arrived message.

Note that even though direct messages are intended for a specific recipient, all local government users within the department have access to direct messages between local government users

However, parties to the application can only view the direct message threads in which they are either the sender or recipient.


To start direct messaging, select the recipient by clicking the name under Current Discussions.
The message field opens.

If you have had any previous conversations with the person, all message threads show there.

You can reply to each conversation thread by selecting it and clicking Reply. Afterward, enter the text field message.

If you are starting a new conversation, go to the bottom of the message side panel, type the message in the message text field, and click the arrow on the right to send it.


Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.